7.3 Dispute prevention & transparency

Here’s a practical, farmer- and investor-friendly guide on Dispute Prevention & Transparency in Agarwood Supply Chains using digital traceability and SmartAgri tools:


Dispute Prevention & Transparency in Agarwood Trade

Ensuring Trust from Plantation to Market


1. Sources of Disputes in Agarwood

Common challenges that lead to disputes include:

  • Mislabeling or substitution of batches
  • Disagreement over chip/resin grade or weight
  • Late or incomplete payments
  • Unclear ownership or revenue-sharing terms
  • Non-compliance with legal or export regulations

2. How Transparency Prevents Disputes

Transparency ensures all parties can see, verify, and confirm every step:

  • Tree-level traceability: Each tree has a unique UTID
  • Batch-level traceability: Chips/resin grouped with batch IDs
  • Event logging: Inoculation, harvest, processing, and packaging recorded
  • On-chain verification: Immutable blockchain records for all milestones
  • Digital certificates: Buyers and regulators can confirm origin, grade, and compliance

3. Tools for Enhancing Transparency

ToolFunction in Dispute Prevention
BarIno SystemLogs inoculation type, batch, and operator for verification
AgriTrace & QR CodesInstantly show tree/batch origin, grading, and processing events
Blockchain / AgriFin Ledger™Immutable transaction and contract records
SmartAgri Contracts™Automates payments, revenue sharing, and investor returns based on verified milestones
Digital CertificatesConfirm legal compliance (CITES, DENR/ECC) and product authenticity

4. Key Practices for Dispute Prevention

  1. Record Everything: All tree IDs, batch IDs, weights, grades, and harvest events.
  2. Link to Blockchain: Ensure all records are immutable and timestamped.
  3. Use Smart Contracts: Payments and revenue share are automatically triggered based on verified milestones.
  4. Batch Integrity: Maintain separate, labeled batches to avoid mixing or substitution.
  5. Open Access: Provide buyers, investors, and regulators access to verified records via QR or blockchain portal.
  6. Digital Audit Trails: Keep a complete, auditable history of every event in the supply chain.

5. Benefits of Transparency

  • Reduces Fraud & Mislabeling: Buyers can verify grade and origin
  • Prevents Payment Disputes: SmartAgri Contracts automate payouts
  • Enhances Buyer Confidence: Traceable, verifiable products command premium prices
  • Strengthens Compliance: Supports CITES, DENR, and export regulations
  • Builds Cooperative Trust: Shared visibility of all activities reduces internal conflicts

Key Message

“Transparent, verifiable, and immutable records at every step—from tree to buyer—turn potential disputes into confidence, ensuring trust, compliance, and premium pricing in agarwood trade.”


I can also create a visual infographic showing the dispute-prevention workflow:

Tree/Batches → Inoculation → Harvest → Grading → Batch → SmartAgri Contracts → Ledger → Buyer → Verification, highlighting where disputes are prevented through transparency and traceable records.

Do you want me to make that visual next?