7.4 Due Diligence and Supplier Vetting

Purpose: To provide a framework for evaluating and selecting suppliers and partners in the trade of agarwood and other high-value plant products, ensuring legal compliance, sustainability, and market credibility.


A. Definition

  • Due Diligence: The process of assessing the legal, operational, financial, and reputational standing of potential suppliers or partners.
  • Ensures that all transactions comply with CITES, national laws, and company policies.
  • Supplier Vetting: Systematic evaluation of suppliers’ practices, certifications, traceability systems, and compliance history.

B. Key Components

  1. Legal Compliance Checks:
    • Verify CITES permits, source codes, and NDF compliance
    • Confirm adherence to national regulations and administrative orders
  2. Traceability and CoC Verification:
    • Review farm-to-market records, batch IDs, and QR code tracking
    • Ensure supplier maintains accurate chain-of-custody documentation
  3. Sustainability and ESG Assessment:
    • Evaluate environmental, social, and governance practices
    • Confirm plantation certification and ethical sourcing
  4. Financial and Operational Review:
    • Assess supplier reliability, production capacity, and delivery performance
    • Check for past incidents of non-compliance or legal issues
  5. Ongoing Monitoring:
    • Regular audits, spot checks, and updates to compliance documentation
    • Continuous verification of performance and adherence to agreements

C. Benefits

  • Reduces risk of illegal trade, penalties, and reputational damage
  • Enhances supply chain transparency and investor confidence
  • Supports sustainable sourcing and ESG compliance
  • Improves overall operational reliability and quality control

D. Practical Recommendations

  • Establish a supplier onboarding checklist including legal, traceability, and sustainability criteria
  • Conduct site visits and document verification before finalizing agreements
  • Maintain digital records of due diligence findings and approvals
  • Implement periodic reassessments to ensure ongoing compliance

Learning Outputs

  • Understanding of due diligence and supplier vetting processes
  • Ability to evaluate suppliers for legal, operational, and ESG compliance
  • Knowledge of tools and practices for monitoring and verifying supplier performance
  • Skills to mitigate risk and ensure a transparent, sustainable supply chain