7.5 How to avoid price downgrades for agarwood products

Here’s a detailed guide on how to avoid price downgrades for agarwood products, especially high-value chips and oils:


1. Ensure Product Quality

  • Strict grade segregation: Do not mix low-grade or sapwood with high-grade heartwood.
  • Resin maturity check: Only harvest wood with fully developed resin; immature resin lowers value.
  • Defect prevention: Avoid mold, insect damage, soil contamination, cracks, or over-cutting.

2. Proper Handling & Storage

  • Clean, dry, and ventilated storage: Maintain 40–60% humidity, protect from moisture, mold, and UV exposure.
  • Minimal handling: Avoid scratches, chips, or breaking of resin-rich sections.
  • Packaging: Use premium materials for high-grade products, keeping wood intact and clean.

3. Documentation & Traceability

  • Maintain harvest records, tree IDs, plantation/farm source.
  • Include certificates of authenticity or GC-MS lab verification for high-grade lots.
  • Document grade, weight, and intended use for each batch.

4. Proper Sample Preparation for Buyers

  • Select representative, resin-rich pieces for evaluation.
  • Remove sapwood, defects, and debris before showing samples.
  • Package carefully to maintain aroma, appearance, and structural integrity.

5. Strategic Marketing

  • Highlight premium qualities: resin content, aroma, rarity, and provenance.
  • Avoid mislabeling or overpromising quality—buyers discount based on perceived risk.
  • Educate buyers on resin grading, aroma, and authenticity to reinforce value.

6. Controlled Sales & Negotiation

  • Separate bulk and premium products to avoid undervaluation.
  • For high-grade lots: emphasize exclusivity, lab verification, and premium packaging.
  • Use pilot or small-lot orders to demonstrate quality before large commitments.
  • Avoid lowering prices unnecessarily—justify value with quality and traceability.

7. Continuous Quality Audits

  • Inspect wood before and after storage to ensure no degradation.
  • Reclassify batches if defects occur to protect premium lots.
  • Keep records of handling, cleaning, and storage conditions for buyer assurance.

8. Summary Table: Factors Preventing Price Downgrades

FactorActions to Preserve Value
Resin qualityHarvest mature, dense resin; avoid sapwood & defects
Cleanliness & handlingBrush off soil, prevent mold, avoid physical damage
Storage & environmentShade, ventilated, controlled humidity, UV protection
Documentation & traceabilityTree ID, harvest date, provenance, lab reports
Sample presentationSelect high-resin pieces; package premium-grade carefully
Buyer educationExplain grade, aroma, and authenticity to justify price
Strategic negotiationSeparate bulk vs. premium; focus on value, not just price

Key Principle: Price downgrades happen when buyers perceive lower quality or higher risk. Maintain strict quality control, clean handling, traceable provenance, and professional presentation to protect and even enhance your selling price.


I can also create a diagram showing a “value protection workflow”, from harvest → cleaning → grading → storage → sample prep → buyer negotiation, highlighting steps that prevent price downgrades.

Do you want me to make that diagram?